Gembet is dedicated to promoting responsible wagering and ensuring the well-being of its customers. We prioritize the prevention, intervention, and treatment of problem gambling while offering a wide range of games and entertainment options. Our Responsible Gambling Policy outlines our commitment to minimizing the negative impacts of excessive gambling and fostering responsible gaming practices.

Player Security

We prioritize the security of our players by strictly prohibiting minors from participating in games and ensuring the privacy and responsible handling of personal data and payments. Independent organizations closely monitor the fairness and randomness of our products. Our marketing communication aligns with player protection guidelines, providing transparent information about our offerings.

Protection Against Gaming Addiction: Research, Prevention, and Intervention

While the majority of our customers engage in gaming responsibly, we acknowledge that certain habits and behavior patterns can develop into addiction for a small percentage of individuals. Gembet collaborates with research institutes, associations, and therapy institutions to establish a secure and reliable framework for online gaming. We identify and support customers with gaming addiction, providing them with professional advice and assistance through recommended organizations.

Self-Responsibility as Prevention

Gembet firmly believes that customers should ultimately decide whether to engage in gaming, how much money to spend, and the extent of their participation. We encourage self-responsibility as the most effective form of protection against addiction. To support this, we provide transparent products, comprehensive information, and maintain clear guidelines to assist customers in making informed decisions.

Protection of Minors

Gembet maintains a strict policy prohibiting individuals under the age of 18 from participating in games and placing bets. During the registration process, we require confirmation of legal age and date of birth. We take the issue of minors’ involvement in gaming very seriously and rely on the cooperation of parents and caregivers to ensure their protection. Safeguarding account access information, such as user IDs and passwords, is vital, and we recommend installing filter software to restrict access to inappropriate online content.

Responsibility Towards Problematic Behavior

While we strive to offer entertaining games and bets, we acknowledge that for a small percentage of individuals, gambling may become problematic and impact their lives negatively. Gembet takes responsibility for its customers by providing support, tools, and a secure environment while considering associated risks. We prioritize the well-being of customers and, when necessary, block their access to our products for their own protection.

Recognizing Problematic Behavior

Understanding the distinction between moderate and problematic gaming behavior is essential. For most individuals, gambling is a form of entertainment within their financial means. However, for a small percentage, it can become a serious challenge. The Diagnostic and Statistical Manual of Mental Disorders (DSM-IV) and the International Statistical Classification of Diseases and Related Health Problems (ICD-10) recognize pathological gambling as a psychological disorder. It involves a strong inclination to gamble despite negative personal and social consequences.

Responsible Gaming Rules

To enjoy gaming without anxiety, it is important to follow the following rules:

  1. Start playing when calm and focused.
  2. Take regular breaks during gaming sessions.
  3. Determine a monthly budget for gaming and adhere to it.
  4. Once you set a maximum limit, avoid increasing it further.
  5. Set a winning threshold and stop playing once reached.
  6. Determine an amount you can afford to lose and avoid exceeding it.
  7. Avoid playing under the influence of alcohol or drugs.
  8. Refrain from playing when in a depressed state.

Self-Exclusion, Time-Outs, and Reality Checks

Gembet provides self-exclusion, time-out, and reality check features to assist customers in managing their gambling activities. Self-exclusion allows customers to voluntarily suspend their accounts for a chosen period, ranging from six months up to five years.